摘要
企业数字化转型是利用数字技术和数字化思维,对企业的组织结构、业务流程、管理方式等进行全面升级和优化,以提高企业运营效率、降低成本、提升客户体验和创新能力.现有研究聚焦于企业数字化转型的路径机制、影响因素等方面,缺乏对研究成果的系统性梳理与综述.文章借助扎根理论,通过对相关领域主题进行程序化编码,提炼出四个重要的研究主题——转型驱动、转型战略、转型范围与转型结果,基于此构建企业数字化转型理论框架,从四个主范畴出发进行分析和综述并提出未来研究建议.
Abstract
Enterprise digital transformation is the comprehensive upgrading and optimization of enterprise's organizational structure,business processes,management methods,etc.by using digital technology and digital thinking,in order to improve the enterprise operating efficiency,reduce costs,enhance customer experience and in-novation ability.The existing researches focus on the path mechanism and influencing factors of enterprise digital transformation,and lack systematic combing and review of research results.With the help of the research method of grounded theory,this paper extracts the four important research themes of transformation driving,transformation strategy,transformation scope and transformation results through the programmatic coding of related field topics,and based on this,builds a theoretical framework for enterprise digital transformation.Finally,starting from the four main categories,this paper conducts an analysis and summary,and puts forward suggestions on future research is-sues.
基金项目
新疆维吾尔自治区普通高等学校人文社会科学重点研究基地项目(XJRDU2022J019)
新疆财经大学研究生科研创新项目(XJUFE2023K044)
万方数据