首页|上海市黄浦区基本公共卫生服务从业人员职业满意度调查

上海市黄浦区基本公共卫生服务从业人员职业满意度调查

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目的 了解上海市黄浦区基本公共卫生服务从业人员的职业压力、倦怠和满意度现状及其影响因素,为提高国家基本公共卫生服务质量与效率提供科学依据.方法 使用职业应激量表、职业倦怠通用量表(MBI-GS)、明尼苏达工作满意度调查表(MSQ)对黄浦区所有基本公共卫生服务从业人员进行横断面调查.结果 黄浦区基本公共卫生服务从业人员的职业压力总分中位数为45.00分(满分 75分)、职业倦怠总分中位数为45.00(满分 90分)、职业满意度总分中位为61.00(满分100分).职业压力得分与职业倦怠得分呈正相关;职业压力得分、职业倦怠得分均与职业满意度得分呈负相关.职业压力、倦怠、满意度得分影响因素有年龄、教育程度、专业、所在科室、工作年限、技术职称、编制以及工作时间.结论 黄浦区基本公共卫生服务从业人员的职业压力和职业倦怠较大,职业满意度总体处于一般水平,应根据影响因素采取措施改进社区卫生人力资源开发与管理,调动基本公共卫生服务从业人员的积极性.
A Survey on Occupational Satisfaction Among Basic Public Health Service Practitioners in Huangpu District of Shanghai
Objective To understand the current status of occupational stress,burnout and satisfaction of basic public health service practitioners in Huangpu District of Shanghai and the influencing factors,and to provide the scientific basis for improving the quality and streamlining national basic public health services.Methods The cross-sectional epidemiological survey was conducted among basic public health service practitioners in Huangpu District by the Occupational Stress Scale,the Maslach Burnout Inventory General Survey(MBI-GS),and the Minnesota Satisfaction Questionnaire(MSQ).Results The median score of occupational stress for basic public health service practitioners in Huangpu District was 45.00 out of 75;the median score of occupational burnout was 45.00 out of 90;the median score of occupational satisfaction was 61.00 out of 100.There was a positive correlation between occupational stress score and occupational burnout score,while both occupational stress score and occupational burnout score were negatively correlated with occupational satisfaction score.The influencing factors of occupational stress,burnout,and satisfaction scores included age,education level,major,department,years of work,technical titles,staffing,and working hours.Conclusion Basic public health service practitioners in Huangpu District suffer from quite severe occupational stress and burnout,and their overall occupational satisfaction is at an average level.Measures should be taken based on the influencing factors to improve the development and management of community health human resources and mobilize the enthusiasm of basic public health service practitioners.

Basic public health service workersOccupational pressureOccupational burnoutOccupation satisfaction

夏青、彭雅薇、严慧玲

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上海市黄浦区淮海中路街道社区卫生服务中心,上海,200025

上海市黄浦区豫园街道社区卫生服务中心,上海,200010

基本公共卫生服务从业人员 职业压力 职业倦怠 职业满意度

黄浦区卫生计生系统专业人才梯队骨干医学人才培养计划(2019-2021)

2019GG24

2024

健康教育与健康促进
上海市健康促进中心

健康教育与健康促进

ISSN:1673-6192
年,卷(期):2024.19(1)
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