Research on the Public's Continued Intention in Using the"Internet+Government Service"Platform Based on ECM-ISC Model
With the continuous construction of digital government,the reform of"Internet plus govern-ment services"has become a breakthrough to optimize the business environment and improve the quali-ty of government services.Based on the ECM-ISC model,from the perspective of"customers",it is helpful to explore the determinants of the public's willingness to continue using the"Internet plus gov-ernment services"platform.The results show that expectation confirmation has a significant positive impact on perceived usefulness;Expected to confirm significant positive impact on satisfaction;The perceived usefulness has a significant positive impact on the public's willingness to continue using it;Satisfaction has a significant positive impact on the public's willingness to continue using it.The re-search can provide some reference for the construction of digital government and the digital transforma-tion of Hainan Provincial Government.
Internet+Government ServicesContinued IntentionECM-ISC Model
NETL
NSTL
万方数据
