A Study on the Current Situation,Problems,and Countermeasures of Student Satisfaction in Higher Education Institutions——Analysis of Undergraduate Teaching Quality Reports from 23 Universities in Sha-ndong Province for the 2022-2023 Academic Year
This study found through text analysis of teaching quality reports from 23 undergraduate universities in Shandong Province that current student satisfaction in Chinese universities is relatively high.Universities have achieved good results in understanding student satisfaction through diversified evaluation subjects and methods.However,at the same time,the evaluation of student satisfaction also has problems such as utilitarianism,formalism,simple data sources,and single evaluation methods.To improve student satisfaction,it is necessary to fundamentally improve the quality of education and teaching,establish a long-term mechanism for student satisfaction evaluation,and leverage the role of stakeholders.