面向全流程的科研机构知识管理能力评价指标框架研究——以沈阳市12家国家级重点实验室为例
Research on the Evaluation Index Framework of Knowledge Management Capability for Whole Process Scientific Research Institutions:A Case Study of 12 National Key Laboratories in Shenyang City
孙晨曦 1郭宝荣 1张婷姝2
作者信息
- 1. 东北大学工商管理学院,辽宁沈阳 110167
- 2. 辽宁大学新华国际商学院,辽宁沈阳 110136
- 折叠
摘要
识别及提升知识管理能力是科研机构评价活动的核心任务,但由于不同科研机构之间存在着研究领域和管理体系的差异,跨机构的评价和经验共享存在诸多障碍.现有的知识管理能力评价体系多以科研成果或行政流程为主要指标,存在一些不容忽视的隐患.为此,基于资源基础观和动态能力理论,将知识作为核心管理资源,并将知识资源的相关管理流程作为评价知识管理能力的指标,通过系统文献综述及德尔菲方法梳理出一套包含6个环节、30项要素的全流程知识能力评价指标框架,采用该指标框架对沈阳市12家国家级重点实验室的知识管理能力进行横向评价,根据评价结果给出有针对性的管理及政策建议.研究表明:该指标框架既能从一个更完整、动态的角度了解科研机构的知识管理能力,还能为科研机构之间的横向比较、评估和政策指导提供便利;12家实验室在知识收集、存档、阐述和应用方面表现良好,但在知识的保留、分享、协作、创新以及转化方面存在较大改良空间.为此,应建立全面公正的评估机制,通过定期审计和评估来确保实验室达到预定的知识管理标准.
Abstract
Identifying and enhancing knowledge management capabilities are core tasks in the evaluation activities of research institutions.However,due to differences in research fields and management systems among various research institutions,cross-institutional evaluation and experience sharing have numerous obstacles.Existing knowledge management capability assessment systems primarily focus on research outcomes or administrative processes,with some significant drawbacks.In view of this,drawing on the resource-based view and dynamic capability theory,this paper considers knowledge as a core management resource and employs the relevant management processes of knowledge resources as indicators for assessing knowledge management capabilities.Through a systematic literature review and the Delphi method,a comprehensive knowledge capability evaluation indicator framework comprising six stages and 30 elements is developed,it is applied to conduct a horizontal evaluation of the knowledge management capabilities of 12 national key laboratories in Shenyang City,accompanied by targeted management and policy recommendations.Findings reveal that the proposed indicator framework provides a more complete and dynamic perspective on the knowledge management capabilities of research institutions,it facilitates convenient cross-institutional comparison,assessment,and policy guidance.The 12 laboratories perform well in knowledge collection,archiving,elucidation,and application,however,substantial improvement remains in knowledge retention,sharing,collaboration,innovation,and knowledge transformation.Therefore,it is necessary to establish a comprehensive and impartial evaluation mechanism,ensure laboratories to meet predefined knowledge management standards through regular audits and assessments.
关键词
科研机构知识管理/知识管理能力/评价指标框架/全流程评价/实验室Key words
knowledge management of research institutions/knowledge management capability/evaluation indicator framework/comprehensive evaluation/laboratories引用本文复制引用
基金项目
河南省软科学研究计划项目(182400410205)
出版年
2024
NETL
NSTL
万方数据