Research on the Evaluation Index Framework of Knowledge Management Capability for Whole Process Scientific Research Institutions:A Case Study of 12 National Key Laboratories in Shenyang City
Identifying and enhancing knowledge management capabilities are core tasks in the evaluation activities of research institutions.However,due to differences in research fields and management systems among various research institutions,cross-institutional evaluation and experience sharing have numerous obstacles.Existing knowledge management capability assessment systems primarily focus on research outcomes or administrative processes,with some significant drawbacks.In view of this,drawing on the resource-based view and dynamic capability theory,this paper considers knowledge as a core management resource and employs the relevant management processes of knowledge resources as indicators for assessing knowledge management capabilities.Through a systematic literature review and the Delphi method,a comprehensive knowledge capability evaluation indicator framework comprising six stages and 30 elements is developed,it is applied to conduct a horizontal evaluation of the knowledge management capabilities of 12 national key laboratories in Shenyang City,accompanied by targeted management and policy recommendations.Findings reveal that the proposed indicator framework provides a more complete and dynamic perspective on the knowledge management capabilities of research institutions,it facilitates convenient cross-institutional comparison,assessment,and policy guidance.The 12 laboratories perform well in knowledge collection,archiving,elucidation,and application,however,substantial improvement remains in knowledge retention,sharing,collaboration,innovation,and knowledge transformation.Therefore,it is necessary to establish a comprehensive and impartial evaluation mechanism,ensure laboratories to meet predefined knowledge management standards through regular audits and assessments.
knowledge management of research institutionsknowledge management capabilityevaluation indicator frameworkcomprehensive evaluationlaboratories