The Influencing Factors and Path of Enterprise Employees'Digital Ability
Breaking through the limitations of current research on the influencing factors of individual digital ability,which mainly focuses on a single factor and lacks analysis of the influencing factors of digital ability of enterprise employees,considering the combined effect of multiple factors on outcome variables,this paper utilizes the advantages of combining qualitative and quantitative research,reveals the factors and pathways that affect the digital ability of enterprise employees.Selecting 53 interviewees,firstly,the paper uses the coding method of grounded theory to extract the key factors that affect the digital ability of enterprise employees,and then uses the fuzzy set qualitative comparative analysis method to conduct a configuration analysis of the impact path from a configuration perspective.The results show that the digital ability of enterprise employees is the result of multiple factors,mainly including individual,organizational,and technological levels,these three factors are used as conditional variables to obtain four types of impact paths as self-driven,comprehensive collaborative,environmental impact,and technology-driven,among which,the impacts of the paths of self-driven and comprehensive collaborative are much greater than that of the paths of environmental impact and technology-driven.Therefore,to improve employee digital abilities,enterprises should focus on employee self-motivation or effectively leverage the coordination and integration of personal,organizational,and technical factors,at the same time,they should objectively analyze the current situation of employee teams,organizations,and technical factors based on their own reality and take targeted measures.
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