首页|社交商务平台的同质性、茧房效应及破解策略研究

社交商务平台的同质性、茧房效应及破解策略研究

扫码查看
社交商务作为数字经济的重要组成,拥有巨大的市场潜力,但也面临着平台发展模式同质化等问题,导致形成固化用户的自我认识和网络信息行为的信息茧房.由于社交媒体的多样性、群体关系复杂性,茧房效应与社交商务结合的研究有待进一步挖掘.通过中国知网和Web of Science核心集,截至 2023 年 3 月 31 日,检索并筛选获取606 篇相关文献,运用社会网络分析方法进行分析.其中 300 篇中文文献重点探讨个性化推荐算法对信息茧房形成的影响,306 篇英文文献更多关注信息茧房与平台和用户行为之间的关系.基于信息茧房相关概念的研究明确其内涵和特征,根据平台、算法和用户 3 个维度的作用机制分析构建信息同质化视角下信息茧房形成机制框架,即社交平台内外部信息趋同导致了用户选择同质化、平台内容同质化以及用户群体同质化问题,并以正反馈的形式不断加强,最终形成信息茧房.由此,基于同质化视角,分别从政府、平台和用户 3 个主体层面提出社交商务平台应对信息茧房的策略.
The Homogeneity,Cocoon Effect,and Cracking Strategies of Social Commerce Platform
As an important component of the digital economy,social commerce has huge market potential,but it is also faced with problems such as homogenization of platform development mode,leading to the formation of an information cocoon that solidifies users'self-knowledge and network information behavior.Due to the diversity of social media and the complexity of group relations,the combination of cocoon effect and social business needs to be further explored.As of March 31,2023,606 relevant documents are searched and screened,and analyzed by the social network analysis method.Among them,300 Chinese documents focus on the influence of personalized recommendation algorithms on the formation of information cocoon,while 306 English documents focus more on the relationship between information cocoon and platform and user behavior.Based on the relevant concepts of information cocoon,this paper clarifies its connotation and characteristics,and constructs the formation mechanism framework based on the analysis of the platform,algorithm and user,namely the convergence of internal and external information on social platforms leads to homogenisation of user selection,homogenisation of platform content,and homogenisation of user groups,and is continuously strengthened in the form of positive feedback,ultimately forming an information cocoon.Therefore,on the basis of the homogenisation perspective,from three levels of the subjects of government,platform,and user,the strategy of social business platform to deal with information cocoon is proposed respectively.

social commerce platformhomogeneityinformation cocoonplatform usercocoon effectplatform development mode

王宗水、熊佳佳、赵红

展开 >

北京信息科技大学经济管理学院,北京 100192

绿色发展大数据决策北京市重点实验室,北京 100192

中国科学院大学经济与管理学院,北京 100190

社交商务平台 同质性 信息茧房 平台用户 茧房效应 平台发展模式

北京市社会科学基金一般项目

22GLB028

2024

科技管理研究
广东省科学学与科技管理研究会

科技管理研究

CSTPCDCHSSCD
影响因子:0.779
ISSN:1000-7695
年,卷(期):2024.44(6)
  • 34