An SEM-based Study of the Influencing Factors on Student Learning Satisfaction in the Flipped Classroom
To explore the factors influencing the satisfaction of Chinese undergraduates in flipped classroom learning,this study constructs a Structural Equation Model(SEM)based on the American Customer Satisfaction Index(ACSI)model with perceived quality and perceived value as independent variables,knowledge sharing and self-efficacy as mediating variables,and flipped classroom learning satisfaction as dependent variables.The results reveal that perceived quality,perceived value,knowledge sharing and self-efficacy are direct fac-tors affecting flipped classroom learning satisfaction.Knowledge sharing mediates the relationship between per-ceived quality,perceived value and learning satisfaction;similarly,self-efficacy plays a significant mediating role between perceived quality,perceived value and learning satisfaction.To address the factors affecting undergraduates'satisfaction with flipped classroom learning,strategies are proposed to improve online learning platforms,leverage the guiding role of teachers,foster positive interactions between online and offline environ-ments,and enhance undergraduate students'learning self-efficacy,thus strengthening their satisfaction with flipped classroom experiences.