Digital Competency of Civil Servants:Conceptual Connotation,Analytical Framework,and Evaluation Index System
Digital competency of civil servants serves as the microfoundation for digital government construction.Building upon a critical analysis of digital competence-related concepts,this study clarifies the conceptual connotation of civil servants'digital competency.It is conceptualized as the comprehensive capability of civil servants to implement digital administration and governance within the digital government context.Its essential attribute emerges as a psycho-behavioral complex constructed through the interplay of public service motivation,public values,and digital technology integration.Drawing inspiration from classic competency models,this study develops a digital competency analysis framework for civil servants,encompassing psychological and behavioral competencies.The framework includes four dimensions:digital spirit,digital qualities,digital professional skills,and digital administration and governance capacity,which can be further decomposed into 15 specific elements.Ultimately,this study constructs a comprehensive digital competency evaluation index system for civil servants based on the proposed analytical framework.
digital competencycivil servantsdigital governmentpublic service motivationpublic value