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旅游目的地品牌组合一致性是否激发了游客忠诚度

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文章以丽江旅游目的地的大研古城和玉龙雪山两个子品牌组合为研究对象,通过对游客进行调查,并应用结构方程模型来验证旅游目的地品牌组合一致性、游客态度和游客忠诚度之间的关系,以及自我一致性在其中的调节作用.研究发现地位一致性对游客态度有显著的正向影响,而性格一致性和景观一致性对游客态度的影响不显著.此外,自我一致性只在地位一致性和游客态度之间具有正向调节作用.最后,旅游目的地品牌组合一致性通过影响游客态度进而激发游客的忠诚度.
Whether the Consistency of Destination Brand Portfolio Inspires Tourist Loyalty
This study takes the combination of Dayan Ancient Town and Yulong Snow Mountain in Lijiang tourism destination as the research object.Through surveys of tourists and the application of structural equation modelling,this study aims to verify the relationship between the consistency of destination brand portfolio,tourist attitude,and tourist loyalty,as well as the moderating role of self-consistency.The findings show that consistency in brand position has a significant positive impact on tourist attitudes,while consistency in brand personality and landscape has no significant impact on tourist attitudes.In addition,self-consistency only has a positive moderating effect on the relationship between brand position consistency and tourist attitudes.Finally,the consistency of the destination brand portfolio stimulates tourist loyalty through its influence on tourist attitudes.

tourist destinationbrand portfoliotourist loyaltyemotional connection

陈秀珍、李雪松、郭弯弯、高如愿、张晓露

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云南财经大学旅游文化产业研究院,云南昆明 650221

云南财经大学旅游与酒店管理学院,云南昆明 650221

丽江文化旅游学院旅游管理学院,云南丽江 674199

旅游目的地 品牌组合 游客忠诚 情感联系

国家社会科学基金

23BGL169

2024

旅游研究
昆明学院

旅游研究

CHSSCD
影响因子:0.583
ISSN:1674-5841
年,卷(期):2024.16(2)
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