首页|交互记忆系统视角下短视频平台对游客信息搜索行为的影响研究——以大学生群体为例

交互记忆系统视角下短视频平台对游客信息搜索行为的影响研究——以大学生群体为例

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短视频平台汇聚海量个体知识、经验形成交互记忆系统,游客在系统内部通过互动交流获取所需信息.而学界较少从交互记忆系统视角出发,探究短视频平台如何影响游客的信息搜索行为.基于此,文章使用问卷调查法、结构方程模型等方法分析短视频平台作为虚拟交互记忆系统,其行为特征对游客信息搜索行为的作用机制.研究发现:首先,短视频平台的专业化对游客信息搜索行为具有显著正向影响;其次,短视频平台的专业化和协调性对游客感知易用性和感知有用性均产生显著正向影响;最后,感知有用性在专业化和协调性对游客信息搜索行为的影响中存在中介作用,感知易用性和感知有用性在专业化和协调性对游客信息搜索行为的影响中存在链式中介作用.
The Impact of Short Video Platform on Tourists'Information Search Behavior from the Perspective of Transactive Memory System:In Case of College Students
Short video platforms gather massive individual knowledge and experience to form a transactive memory system,and tourists obtain the information they need through interactive communication within the system.However,scholars seldom explore how short video platforms affect tourists'information search behavior from the perspective of transactive memory system.Based on this,this paper uses methods as questionnaire survey method and structural equation model to analyze the mechanism of action of short video platforms'behavior characteristics on tourists'information search behavior as a virtual transactive memory system.The findings are as follows:First,the specialization of short video platforms has positive effects on tourists'information search behavior;Secondly,the specialization and coordination of short video platforms has positive effects on tourists'perceived usefulness and perceived ease of use;Finally,perceived usefulness plays a mediating role on the impact of specialization and coordination on tourists'information search behavior,and perceived ease of use and perceived usefulness play a chain mediating role in the impact of specialization and coordination on tourists'information search behavior.

transactive memory systemshort video platformtourists'information search behaviortechnology acceptance model

高倩怡、杨军辉

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西安外国语大学旅游学院,陕西西安 710128

交互记忆系统 短视频平台 游客信息搜索行为 技术接受模型

2024

乐山师范学院学报
乐山师范学院

乐山师范学院学报

影响因子:0.205
ISSN:1009-8666
年,卷(期):2024.39(11)