首页|基于正则化结构方程模型的外卖骑手工作满意度及其影响因素研究——以福建省四个地级市为研究样本

基于正则化结构方程模型的外卖骑手工作满意度及其影响因素研究——以福建省四个地级市为研究样本

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外卖骑手是基于互联网经济体制衍生的新兴职业,其劳动职业状态备受社会各界关注.以福建省四个地级市的外卖骑手为调查对象,通过线下问卷调查方式,收集 426 份有效问卷,重点考察外卖骑手工作满意度与薪资报酬、职业安全、工作人际关系、工作强度、职业权益保障、职业发展前景等影响因素的关系,提出理论假设,构建工作满意度正则化结构方程模型.实证发现,薪资报酬、职业安全、工作人际关系、工作强度以及职业发展前景均对骑手的工作满意度产生正向影响,符合理论预期.职业权益保障则对外卖骑手工作满意度影响失灵,与理论预期不一致,显示出外卖骑手法律意识薄弱,漠视职业权益保障对自身工作的影响.从骑手自身、企业制度和政策监管等方面解释可能的原因,并据此提出针对性的建议.
A Study on Job Satisfaction and its Influencing Factors of Takeaway Riders Based on Regularized Structural Equation Model——Taking Fujian Province as an Example
The takeaway rider is a new profession derived from the Internet economic system,and its labor occupation status has attracted the attention of all sectors of society.A survey was conducted on takeaway riders from four cities in Fujian Province as the research object.A total of 426 valid questionnaires were collected through offline questionnaire surveys,with a focus on examining the relationship between takeaway riders'job satisfaction and influencing factors including salary,occupational safety,work interpersonal relationship,work intensity,occupational rights protection,career development prospects.Theoretical hypotheses were proposed,and a regularized structural equation model for job satisfaction was constructed.Empirical research has found that salary,occupational safety,work interpersonal relationships,work intensity,and career development prospects all have a positive impact on the job satisfaction,which is in line with theoretical expectations.However,occupational rights protection has a failed impact on the job satisfaction,which is inconsistent with theoretical expectations,indicating that takeaway riders have weak legal awareness and ignore the impact of occupational rights protection on their own work.This article explains possible reasons from the perspectives of riders themselves,corporate systems,and policy regulation,and proposes targeted suggestions based on this.

takeaway ridersjob satisfactionregularized structural equations

刘建华、林炳坤

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闽南师范大学 商学院,福建 漳州 363000

外卖骑手 工作满意度 正则化结构方程

国家社会科学基金西部项目

19XJY010

2024

牡丹江师范学院学报(哲学社会科学版)
牡丹江师范学院

牡丹江师范学院学报(哲学社会科学版)

CHSSCD
影响因子:0.521
ISSN:1003-6121
年,卷(期):2024.(1)
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