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服装消费者使用直播购物的影响因素探究

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为探究影响服装消费者使用直播购物的因素,通过文献梳理和分析构建研究理论模型,运用问卷调查法和结构方程模型分析发现:消费者对直播购物的感知有用性、感知易用性、主观规范和信任均对使用直播购物有显著正向影响;感知易用性和主观规范均显著正向影响感知有用性.此外,直播中的社会临场感可以显著影响消费者对直播的信任,但对直播的使用意向影响不显著.研究结论有助于促进服装消费者使用直播购物,对提高相关从业人员的直播营销效果具有借鉴意义.
Exploring the factors influencing apparel consumers'use of live streaming
In order to explore the factors influencing apparel consumers' use of live streaming,a theoretical research model was built through literature review and analysis,and the results of questionnaire survey method and structural equation model were used to analyze and it was found that consumers' perceived usefulness,perceived ease of use,subjective norms and trust in live streaming all had a significant positive impact on the use of live streaming.Both perceived ease of use and subjective norms significantly positively affect perceived usefulness.In addition,the social presence in live streaming can significantly affect consumers'trust in live broadcasting,but it has no significant impact on the use intention of live broadcast.The research conclusion is helpful to promote the use of live streaming by apparel consumers,and has reference significance for improving the effect of live streaming marketing for relevant practitioners.

apparel consumerslive streamingintention to useTAM model

陈彩霞、叶宝文、朱奕

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东华大学 服装与艺术设计学院,上海 200051

东华大学 现代服装设计与技术教育部重点实验室,上海 200051

新疆轻工职业技术学院,新疆 乌鲁木齐 830021

服装消费者 直播购物 使用意向 TAM模型

中央高校基本科研业务费专项中央高校基本科研业务费专项上海高校知识服务平台基金

2232020G-082232020E-0313S107024

2024

毛纺科技
中国纺织信息中心 北京毛纺织科学研究所

毛纺科技

北大核心
影响因子:0.3
ISSN:1003-1456
年,卷(期):2024.52(3)
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