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提升机场航班靠桥率措施的分析与优化研究

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近年来,国内大型机场航班近机位靠桥率占比较低问题凸显,很大程度影响了航空旅客的出行便捷程度,旅客反映较为强烈,投诉率大幅增加.同时,随着"乙类乙管"疫情防控措施发布以来,我国航空运输市场继续稳健恢复,国内航线旅客规模超疫情前水平.为深入贯彻落实习近平总书记关于"人享其行,物畅其流"指示精神,推动提升航空服务品质,提高航空旅客出行满意度,促进行业高质量发展,切实提升千万级机场航班近机位靠桥率水平,本文以沈阳机场为例,深入查摆目前航班靠桥率较低原因,进一步分析短板、捋清思路、明确方向、优化流程,最终实现机场航班靠桥率达到80%的总体要求和工作目标.
Analysis and Optimization of Measures to Raise Bridging Ratio
In recent years,the problem of low bridging ratio of flights at large domestic airports has become prominent,which significantly affects the convenience of air travel for passengers.This concern has been strongly voiced by travelers,leading to a significant increase in complaint rates.Concurrently,since the issuance of COVID-19 prevention and control measures in the new phase,China's air transportation market has continued to recover steadily,and the number of domestic air travellers has surpassed the pre-epidemic level.In order to deeply implement the spirit of President Xi's instruction of"ensuring smooth travel for people and unimpeded flow of goods",improve aviation service,increase air passengers'satisfaction,and facilitate high-quality development of the industry,it is crucial to effectively increase the bridging ratio of flights at airports with over 10 million annual passenger throughput.Taking Shenyang Airport as an example,this article thoroughly examines the reasons for the current low bridging ratio,analyzes shortcomings,clarifies strategies,and optimizes procedures,to ultimately achieve an overall target of 80%flight bridging ratio.

airport operations commanderboarding bridgesbridging ratioflight connectivityaircraft towing

王烁

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沈阳桃仙国际机场股份有限公司,辽宁 沈阳 110169

机场运行指挥员 廊桥 靠桥率 航班衔接 航空器拖曳

2024

民航学报

民航学报

ISSN:
年,卷(期):2024.8(1)
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