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行李共挂价格最优解计算方案设计

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在机场多人同行托运行李的高频场景中,一直存在确认普通及常旅客免费行李额度、扣减多人已购行李、计算多人需缴费金额等环节业务逻辑复杂、人工干预率高、计算时间长、准确度差的问题.本文基于市场发展及政策演进情况,考虑了复杂场景中行程、旅客及行李的关联信息,提出了一种行李共挂场景自动计算价格最优解方案,较好解决了免费行李额度共享问题,并给出了推荐减扣组合达成旅客最低付费.此方案投产应用后,降低了机场人工成本、减少了航空公司收益损失、提高了旅客满意度,达到了消费侧与供给侧双赢.
Design of the Optimal Solution of Automatic Price Calculation in Baggage Sharing Scenarios
In the high-frequency scenario of multiple people checking baggage at the airport,there have always been problems such as complicated business logic,high manual intervention rate,long calculation time and poor accuracy in confirming the free baggage allowance of ordinary and frequent flyer,deducting the purchased baggage and calculating the payment amount of multiple people.Based on market development and policy evolution,this paper takes into account the information of journey,passengers and baggage in complex scenarios,proposes an optimal solution for automatic price calculation in baggage sharing scenarios,which better solves the problem of free baggage allowance sharing,and proposes a recommended deduction combination to achieve the minimum fee for passengers.After it is put into operation,the program reduces airport labor costs and airline revenue loss,improves passenger satisfaction and achieves a win-win situation between the consumption side and the supply side.

optional servicesbaggage sharingbaggage feechecking baggage by piecechecking baggage by weight

李莉、刘中一、赵立军

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中国民航信息网络股份有限公司,北京 101318

北京市民航大数据工程技术研究中心,北京 101318

附加服务 行李共挂 行李运价 行李计件制 行李计重制

2024

民航学报

民航学报

ISSN:
年,卷(期):2024.8(2)
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