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从内容监管到生态调控:网络暴力信息治理的平台义务重塑

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数字时代的网络暴力信息呈现出游离于合法与非法之间、由海量网民参与、深受网民情感认同的"合理化"特点.由于网络暴力信息与网民日常的言论表达难以区分,网络暴力信息治理义务如果过度强调平台的看门人角色,一味地要求平台扩大监管范围、强化处置力度,就会明显抑制网络空间的言论表达、加重平台的内容合规成本、刺激网民对平台私权力的抵触情绪.面向生态治理的新型平台角色旨在改变"网暴有理"的社交媒体环境,能够跳出内容监管与言论表达的二元对立,将平台的治理责任与合规成本限缩至其创设的环境风险,释放平台塑造理性交往秩序、鼓励优质内容创作的公共治理潜能.基于生态治理的义务内涵,平台需要在事前预警环节识别诱导网民发布网络暴力信息的高风险场景,在事中处置环节扭转网络暴力信息对网民群体的过度影响,在被害保护环节屏蔽网络暴力信息"合理化"宰制被害人的情境因素.
From Content Supervision to Ecological Regulation:Reshaping Platform Obligation of Net-work Violence Information Governance
Online violence information in digital age presents,in a gray area between legality and ille-gality,a new characteristic of"violence is justified",which is emotionally accepted by a mas-sive number of internet users.It is difficult to distinguish online violence information from daily expressions of netizens.And due to this,if excessive emphasis is put on the role of gatekeeping played by any platform in its obligation of governing online violence information,demanding ex-panded regulatory scope and intensified intervention measures,it could significantly go beyond freedom of speech in the online space,increase content compliance costs for platforms,and spur resistance from netizens against a platform's prerogative of this kind.A new role for any platform to play towards ecological governance,which is aimed at changing the social media en-vironment,where"violence is justified",avoiding the binary opposition between content regu-lation and freedom of speech,limiting the platform's governance responsibility and compliance costs to environmental risks,releasing a platform's potential for public governance in shaping rational social interaction and encouraging high-quality content creation.According to the meaning of the obligations in ecological governance,a platform needs to identify high-risk sce-narios that induce netizens to release online violence information in the pre-warning stage,re-verse the excessive impact of online violence information on netizens in the handling stage,and shield the situational factors of"rationalization"of online violence information and victims con-trol in the victim protection stage.

朱笑延

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吉林大学法学院

吉林大学理论法学研究中心(吉林省长春市,130012)

网络暴力信息 看门人规制 言论自由 平台义务

教育部哲学社会科学研究重大项目中国博士后科学基金面上项目

2023JZDZ0142022M721307

2024

南京大学学报(哲学·人文科学·社会科学)
南京大学

南京大学学报(哲学·人文科学·社会科学)

CSTPCDCSSCICHSSCD北大核心
影响因子:1.005
ISSN:1007-7278
年,卷(期):2024.61(1)
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