How to improve the quality of sales service has become a new problem that car 4 S stores are cur-rently facing.This paper takes A Automobile 4 S store as the research object,and uses Minitab to analyze the key factors that affect automobile sales services.Based on this,the Six Sigma management method is used to im-prove it,thereby promoting the improvement of sales service level in automobile companies and providing a cer-tain theoretical basis for improving sales service quality.
维普
万方数据