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基于语义本体的在线健康信息行为与情感交互关系及情感画像分析

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[目的/意义]探寻在线健康社区健康信息行为与情感之间交互关系,帮助社区疏导与关怀用户情绪,发挥社区情感支持作用。[方法/过程]研究以"方面词-情感"关系三元组抽取方式挖掘社区"行为-情感"之间的语义结构关系,进而建立"行为-情感"本体。在此基础上从多个视角及路径揭示行为与情感之间交互关联。[结果/结论]研究发现,在线健康信息行为与情感之间存在交互关系,且不同健康信息行为下与情感交互关系也具有明显差异。健康分享行为下,个体的情感显著影响个体行为。健康分享行为与积极情感的组合一定程度上促进知识的信任及接纳程度;健康信息搜寻行为下,个体的消极情感显著影响个体不同行为;积极情感通过健康信息分享行为作为中介对健康信息偶遇行为产生积极影响;情感对健康信息规避行为起到调节作用。[创新/局限]语义本体技术丰富了健康信息行为与情感之间交互关系及路径的方法研究,为社区监控舆情及疏散用户情绪提供了建议参考。研究有待于进一步探索多情境下行为与情感相互作用机制。
Analysis of the Interactive Relationship Between Online Health Information Behavior and Emotion and the User Sentiment Portrait Based on Semantic Ontology
[Purpose/significance]To explore the interactive relationship between online health information behavior and emotion,which is helpful for users'emotion mitigation and solicitude,exert the function of emotion support of online health community.[Method/process]In this paper,the"Aspect Word-Emotion"triplet extraction method is proposed to explore the semantic structure property of"Behavior and Emotion",then the"Behavior-Emotion"ontology can be constructed,further on this basis,the interactive re-lationship between behavior and emotion is revealed from multiple perspective and paths.[Result/conclusion]The study demonstrates that online health information behavior is closely related to emotion,while there are significant differences in interactive relationship between different behavior and emotion.Individual emotion of health information sharing behavior has a positive effect in term of indi-vidual behavior.The combination of healthy sharing behavior and positive emotion promotes the trust and acceptance of knowledge of online health community user to a certain extent.Also,Individual negative emotion significantly affects different information behavior under perspective of health information seeking behavior.Moreover,health information sharing behavior as a mediator has the positive regulation of health information encounter behavior through positive emotion.Besides,emotion plays a moderating role on health infor-mation avoidance behavior.[Innovation/limitation]This study enriches current research methodology on the interactive relationship between health information behavior and emotion based on semantic ontology technology,and provide insightful suggestions for OHCs to monitor public opinion and evacuate users'emotions.The interaction mechanism between behavior and emotion from multiple situa-tions is needed to be further explored.

health information behavioremotioninteractive relationshipsentiment portraitontology

盛姝、李娜、黄奇、董晔

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烟台大学经济管理学院,山东烟台 264005

南京大学信息管理学院,江苏南京 210023

烟台大学文学与新闻传播学院,山东烟台 264005

健康信息行为 情感 交互关系 情感画像 本体

山东省自然科学基金青年基金山东省社会科学规划研究重点项目

ZR2023QG10720BZWJ03

2024

情报科学
中国科学技术情报学会 吉林大学

情报科学

CSTPCDCSSCICHSSCD北大核心
影响因子:2.275
ISSN:1007-7634
年,卷(期):2024.42(2)