开放式创新社区用户持续知识贡献行为影响因素及提高策略研究
Influencing Factors of Continuous Knowledge Contribution Behavior and Improvement Strategies of Users in Open Innovation Communities
霍明奎 1李静1
作者信息
- 1. 长春理工大学经济管理学院,吉林长春 130022
- 折叠
摘要
[目的/意义]探究开放式创新社区用户持续知识贡献行为的影响因素及组态路径,对于设法提升用户持续知识贡献的积极性,维系社区的可持续发展具有重要意义.[方法/过程]以MIUI社区用户为研究对象,结合扩展的信息系统持续使用模型、感知价值理论、心流理论构建用户持续知识贡献行为研究模型,采用结构方程模型与模糊集定性比较分析相结合的方法进行实证研究.[结果/结论]①实用价值、满意度正向影响用户持续知识贡献意愿;社会价值、情感价值、心流体验正向影响满意度和持续知识贡献意愿;执行成本负向影响满意度和持续知识贡献意愿;满意度、持续知识贡献意愿正向影响持续知识贡献行为;②fsQCA分析发现有三类触发持续知识贡献行为的条件组态,其中社会价值、情感价值、满意度、持续知识贡献意愿在其中起到重要作用.[创新/局限]扩展了对开放式创新社区用户行为研究的理论深度,对于多变量间的复杂因果关系使用混合方法进行讨论,但样本数据可能存在同源方差.
Abstract
[Purpose/significance]Exploring the formation paths of users'continuous knowledge contribution behaviours in open inno-vation communities is of great significance in enhancing users'enthusiasm for continuous knowledge contribution and maintaining the sustainable development of the communities.[Method/process]Taking MIUI community users as the research object,the extended in-formation system continuous use model,perceived value theory,and heart flow theory are combined to construct a research model of users'continuous knowledge contribution behaviour,and the method of combining structural equation modeling and fuzzy set qualita-tive comparative analysis is used to carry out empirical research.[Result/conclusion]① Utility value and satisfaction positively affect users'willingness to contribute to continuous knowledge;social value,emotional value,and heart flow experience positively affect sat-isfaction and willingness to contribute to continuous knowledge;execution cost negatively affects satisfaction and willingness to con-tribute to continuous knowledge;willingness to contribute to continuous knowledge positively affects continuous knowledge contribu-tion behavior;② fsQCA analysis found that there are three types of conditional groupings triggering the behavior of contributing to con-tinuous knowledge,in which social value,emotional value,satisfaction,and willingness to contribute to continuous knowledge play an important role.value,emotional value,satisfaction,and willingness to contribute knowledge play an important role.[Innovation/limita-tion]Extending the theoretical depth of research on user behavior in open innovation communities,complex causal relationships be-tween multiple variables are discussed using mixed methods,but sample data may have homogeneous variance.
关键词
开放式创新社区/持续知识贡献/结构方程模型/定性比较分析/信息系统持续使用模型/感知价值理论/心流理论Key words
open innovation community/continuous knowledge contribution/structural equation modeling/qualitative comparative analysis/expectation confirmation model of information system continuance/perceived value theory/flow theory引用本文复制引用
出版年
2024
NETL
NSTL
万方数据