首页|数字弱势群体数字排斥的关键影响因素与政策优化研究——基于理论—政策协同度视角

数字弱势群体数字排斥的关键影响因素与政策优化研究——基于理论—政策协同度视角

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[目的/意义]数字化浪潮中,因主客观原因无法有效接入数字技术的数字弱势群体往往表现出数字排斥与抵触行为,探寻该群体数字排斥的关键影响因素,分析当前数字包容政策工具运用现状与优化路径具有重要意义.[方法/过程]基于理论—政策协同视角,依据个人信息世界理论,采用元人种志和DEMATEL方法,明确数字弱势群体数字排斥的关键影响因素,开展当前数字包容政策侧重点的内容分析,并提出政策优化路径.[结果/结论]确定了数字素养、功能—需求匹配度、信息基础设施、志愿服务资源等 9 个关键影响因素,部分影响因素的理论—政策协同度不高,据此提出相应的政策优化路径.
The Key Influencing Factors of Digital Exclusion of the Digital Vulnerable Groups and Policy Optimization:Perspective of Theory-Policy Coordination Degree
[Purpose/significance]In the wave of digitization,the digital disadvantaged groups who cannot effectively access digital technology due to subjective and objective reasons often take the action of digital rejection or resistance.It is of great signifi-cance to explore the key influencing factors of digital rejection of this group and analyze the current situation and optimization path of digital inclusion policy tools.[Method/process]Based on the perspective of theory-policy coordination degree,this study adopts meta-ethnography and DEMATEL method to identify the key influencing factors of digital exclusion of the digital disadvantaged groups,using the theory of personal information world.Then content analysis of the current digital inclusion policy focus is carried out,and finally policy optimization paths are proposed.[Result/conclusion]Nine key factors are identified,including digital lit-eracy,function-requirement matching degree,information infrastructure and volunteer service resources.The theory-policy coordi-nation degree of some influencing factors is relatively low.At the end of the paper,some corresponding policy optimization paths are proposed.

digital vulnerable groupsdigital exclusiontheory of personal information worlddigital inclusiontheory-poli-cy coordination degree

袁红、黄庆庆

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南通大学管理学院,江苏 南通 226019

数字弱势群体 数字排斥 个人信息世界理论 数字包容 理论—政策协同度

2025

情报理论与实践
中国国防科学技术信息学会 中国兵器工业第二一零研究所

情报理论与实践

北大核心
影响因子:1.302
ISSN:1000-7490
年,卷(期):2025.48(1)