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基于成员成长理论的虚拟品牌社区构建

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虚拟品牌社区在激发消费者互动、扩大消费群体、提升品牌竞争优势等方面为企业提供了适应新的竞争和营销环境的一条重要途径。本文理解和定义了虚拟品牌社区的概念,在深入分析成员需要层次理论和成员成长理论的基础上,提出了基于成员成长理论的虚拟品牌社区的构建模型,并在基础设施构建、社区网络安全、认同空间构建、互动空间构建、社区规范与秩序构建等虚拟品牌社区不同的构建层次上提出了具体的策略。
Virtual brand community provides an important approach for enterpris es to adapt to the new environment of competition and marketing in stimulating c onsumer interaction,expanding consumer groups,enhancing brand's competitive ad vantage.This article has understood and defined the concept of virtual brand co mmunities,and on deep analysis on members hierarchy theory and the member growt h theory,this paper has presented the model of constituting virtual brand commu nity based on member growth theory,and thus proposed specific strategies for co nstituting virtual brand community at different levels of infrastructure buildin g,community network security,acknowledge space construction,interaction space construction,and community norms and order construction.

Member Growth Theoryvirtual brand communitynetwork marketing

蒋科蔚、王晓霞

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江西师范大学商学院,江西南昌330022

江西蓝天学院,江西南昌330098

成员成长理论 虚拟品牌社区 网络营销

江西省科技厅软科学项目

赣科发计字[2008]230号

2011

企业经济
江西省社会科学院

企业经济

CHSSCD北大核心
影响因子:0.933
ISSN:1006-5024
年,卷(期):2011.(7)
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