AI技术替代感对工作场所人与AI合作意愿的影响机制
The Influence Mechanism of Perceived Substitution of AI Technology on Human-AI Cooperation Intention in Workplace
张恒 1高中华 2徐燕1
作者信息
- 1. 首都经济贸易大学工商管理学院,北京 100070
- 2. 中国社会科学院工业经济研究所,北京 100006
- 折叠
摘要
基于情绪认知评价理论,考察了人工智能场景下的AI技术替代感对工作场所人与AI合作意愿的中介作用机制及其边界条件.通过对364份员工两阶段匹配的数据检验发现:AI技术替代感对工作场所人与A1合作意愿具有显著的负向影响;AI技术替代感通过引发AI焦虑进而降低人与AI的合作意愿;个体控制感会缓冲AI技术替代感对AI焦虑的正向影响,进而调节AI技术替代感通过AI焦虑对人与AI合作意愿的间接影响.低控制感个体在面临AI技术替代感时,更会体验到AI焦虑,进而产生较低的人与AI合作意愿.
Abstract
Based on the theory of emotional cognitive evaluation,the mediating mechanism and boundary conditions of per-ceived substitution of AI technology on human-AI cooperation intention in the workplace were investigated.Through the test of the two-stage matching data of 364 employees,it is found that the perceived substitution of AI technology has a sig-nificant negative impact on human-AI cooperation intention in the workplace.Perceived substitution of AI technology re-duces human-AI cooperation intention by causing AI anxiety;The sense of individual control can buffer the positive effects of perceived substitution of AI technology on AI anxiety,and then regulate the indirect effects of perceived substitution of AI technology on human-AI cooperation intention through AI anxiety.When individuals with a low sense of control are faced with perceived substitution of AI technology,they will more likely experience AI anxiety and thus have a lower human-AI cooperation intention.
关键词
AI技术替代感/AI焦虑/人与AI合作意愿/控制感Key words
perceived substitution of AI technology/AI anxiety/human-AI cooperation intention/perceived control引用本文复制引用
基金项目
国家自然科学基金(72272148)
国家自然科学基金(72132009)
北京市社会科学基金青年学术带头人项目(21DTR053)
教育部人文社会科学研究规划基金(21YJA630018)
出版年
2024
NETL
NSTL
万方数据