How Digital Transformation Affects Corporate Sustainable Performance?Findings from fsQCA
Based on the ambidextrous theory,fuzzy set qualitative comparative analysis(fsQCA)was conducted on 302 en-terprises to explore the configurational effects of instrumental(digital platforms,customer experience,employee experience,operations and business models)and moral(corporate digital responsibility)factors of digital transformation on corporate sustainable performance.The results show that(1)to achieve sustainable development,enterprises need to balance and com-bine instrumental and moral factors,among which corporate digital responsibility plays a key role;(2)there are different con-figurations to achieve different aspects of sustainable development,and some of these factors are interchangeable;(3)to a-chieve economic,environmental and social performance simultaneously,enterprises can utilize the combination of digital plat-forms,customer experience,operations,business models and corporate digital responsibilities.
ambidexterity theorycorporate digital responsibilitycorporate sustainable performancedigital transformationfsQCA
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NSTL
万方数据
