首页|"赋能"抑或"负担"?数字劳动平台算法管理对劳动者工作绩效的双刃剑效应

"赋能"抑或"负担"?数字劳动平台算法管理对劳动者工作绩效的双刃剑效应

扫码查看
基于压力认知评价理论,实证分析了数字劳动平台算法管理对劳动者工作绩效的双刃剑效应.通过对来自2家外卖企业的330份问卷进行分析,研究发现:算法管理既会通过增加个体的挑战性认知评价从而提高工作绩效,又会通过增加阻碍性认知评价从而降低工作绩效;调节焦点能够调节算法管理与两种认知评价间的关系以及两条中介路径的作用强度,即当员工具有高促进型焦点时,挑战性认知评价的中介作用更强,而阻碍性认知评价的作用更弱.
"Empower"or"Burden":The Double-edged Sword Effect of Algorithmic Management of Digital Labor Platform on Workers'Job Performance
Based on the cognitive appraisal theory of stress,this paper empirically analyzes the double-edged sword effect of algorithm management on workers'job performance.Based on the analysis of 330 workers in two food delivery platforms,results show that(1)both challenging cognitive appraisal and threatening cognitive appraisal partially mediate the relation-ship between algorithmic management and job performance;(2)regulatory focus moderates the relationship between algo-rithmic management and challenging/threatening cognitive appraisal;(3)regulatory focus moderates the mediating role of challenging cognitive appraisal and threatening cognitive appraisal,such that the mediating role of challenging cognitive ap-praisal is stronger while the mediating role of threatening cognitive appraisal is weaker for employees with promotion focus.

algorithmic managementchallenging cognitive appraisalthreatening cognitive appraisalregulatory focusjob performance

詹小慧、赵李晶

展开 >

暨南大学 国际商学院,广东珠海 519070

海南大学 国际商学院,海口 570228

算法管理 挑战性认知评价 阻碍性认知评价 调节焦点 工作绩效

广东省社会科学基金青年项目暨南大学中央高校基本科研业务费项目

GD21YGL0123JNQMX19

2024

软科学
四川省科学技术促进发展研究中心

软科学

CSTPCDCSSCICHSSCD北大核心
影响因子:1.333
ISSN:1001-8409
年,卷(期):2024.38(7)
  • 8