Developing Trust Between HR and Line Managers by Building Social Ties
Based on social network theory,this paper collected data in two separate waves,including matched data from 72 HR managers and 364 line managers,to develop and validate a dual mediating model of the"hard"and"soft"skills of HR managers in gaining the trust of line managers.Results show that HR managers'political skills helped build expressive ties between them,influencing affect-based trust.The HRM competence of HR managers helps build instrumental ties between them,affecting both affect-and cognition-based trust.
human resource management competencypolitical skillinstrumental tiesexpressive tiesinterpersonal trust
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