心理契约视角下企业社交媒体中员工知识共享行为研究
Knowledge-sharing Behavior in Enterprise Social Media from the Perspective of Psychological Contract
杨振华 1黄林 2郑大庆 3黄丽华4
作者信息
- 1. 浙江生态文明干部学院,浙江湖州 313000
- 2. 湖州师范学院经济管理学院,浙江湖州 313000
- 3. 上海财经大学信息管理与工程学院,上海 200082
- 4. 复旦大学管理学院,上海 200082
- 折叠
摘要
基于心理契约理论构建企业社交媒体中员工知识共享行为的机理模型,收集358名员工借助钉钉共享知识的数据开展实证研究.研究发现:社区帮助动机显著促进员工隐性知识共享行为,但组织帮助动机对员工隐性知识共享行为存在抑制作用;组织依恋对隐性和显性知识共享水平均有显著提升作用;社区归属感显著改善员工的显性和隐性知识共享行为.中介效应分析表明,社区归属感正向影响社区帮助动机进而间接促进员工隐性知识共享.
Abstract
Based on the psychological contract theory,we constructed a mechanistic model of employees'knowledge-sha-ring behavior using enterprise social media,and collected data from 358 enterprise employees who carried out knowledge-sharing activities.The results showed that community-helping motivation significantly promotes employees'tacit knowl-edge-sharing behaviors,but organizational helping motivation has an inhibitory effect on employees'tacit knowledge-sha-ring behaviors;organizational attachment significantly enhances both the level of tacit and explicit knowledge sharing;and sense of community belonging significantly improves employees'explicit and tacit knowledge sharing behaviors.Further me-diating effect analysis showed that community belonging positively influenced community-helping motivation and indirectly promoted employees'tacit knowledge sharing.
关键词
知识共享/企业社交媒体/心理契约/组织公民Key words
knowledge sharing/enterprise social media/psychological contract/organizational citizenship引用本文复制引用
出版年
2024
NETL
NSTL
万方数据