Act According to the Rules versus Command"Backward":the Logic of Governmental Response in Grass-Roots Administration
Grass-roots administrators,who are oriented to society,are an important part of the government's response.It is found that the working discourse of grass-roots administration's"ex-pressing intentions with words"is characterized by the standardization of language,clarity of mean-ing,and the pro-people style of speech.Among them,acting according to the rules is the common purpose of the clerks and superior leaders when"acting with words",but the roles of the two are di-vided through the order of appearance,types of speech and paths of action.The backward command of superior leaders is the key to the government's response to"obtain results with words",including the trust construction supported by authority,the language buffer of emotional supplementation,the reason explanation with sufficient justification,and the relationship link of commitment and consent can skillfully resolve the contradiction between the government and the people.Act according to the rules and backward command constitute an important way for grass-roots administration to respond to the society,showing the structure and strategy of grass-roots discourse services,and providing important significance for the construction of effective government,service government and democrat-ic government.
grass-roots administratorsspeech act theorygovernment responseact with words
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