Construction and Empirical Research of Performance Evaluation Index System of National Fitness Volunteer Service
Under the background of the construction of sporting power and the implementation of the national strategy of national fitness,as well as the construction of a high-level public service system of national fitness,the evaluation of the process and effectiveness of voluntary service for national fitness can guide the practice of voluntary service for national fitness and the planning of high-quality supply of voluntary service for national fitness.Based on the core idea of BSC theory,this paper constructs a national fitness voluntary service performance evaluation index system including 4 first-level indicators,12 second-level indicators,and 36 third-level indicators from the dimensions of value,service,learning and growth,and internal process through Delphi method.Through the fuzzy comprehensive evaluation of part of the national fitness volunteer service,this paper found that the overall recognition of the value dimension is high;the growth and development dimension is relatively good;the internal process dimension meets the basic needs;the service dimension evaluation is relatively poor.Then the paper puts forward some relevant suggestions given the lack of organizational grasp of national fitness voluntary service,low efficiency of internal process,lack of activity,weak endogenous motivation of voluntary service,volunteering service awareness to be enhanced,and so on.
national fitnessvolunteer serviceperformance evaluationbalanced scorecardsocial sports instructor