首页|公众号赋能街镇治理的运行逻辑与机制建构——以上海市"美丽N镇"公众号为例

公众号赋能街镇治理的运行逻辑与机制建构——以上海市"美丽N镇"公众号为例

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公众号赋能街镇治理既是一种治理模式的创新,亦是基层社会治理发展的一种崭新趋势.公众号赋能街镇治理的运行是技术逻辑、结构逻辑与认同逻辑的有机统一.近年来,作为国内较早提出全面推进城市数字化转型的一线城市,上海市持续探索公众号赋能街镇治理的创新模式,"美丽N镇"公众号正是街镇微信公众号赋能基层治理的典型代表.依照"技术-结构-认同"这样一种三维互动的逻辑框架,"美丽N镇"公众号以信息集散与配赋引导公众的受信模式和行为逻辑,以关系协调与双向互动实现系统性的规范、有序、合作,以组织动员与情感构建打造"治理共同体".基于此,可以从顶层设计、内容呈现、双向互动、专业建设等维度,分别建构 目标和方向精准化、效率和能级高质量、公众与政府良性互动、服务与队伍有效衔接的多维机制,从而助推公众号赋能街镇治理有效实现.
The Official Account Empowers the Operation Logic and Mechanism Construction of Street and Town Governance:Take the Official Account of"Beautiful N Town"in Shanghai as an Example
The empowerment of street and town governance by the official account is not only an innovation in the governance model,but also a new trend in the development of grassroots social governance.The operation of the official account to empower the governance of towns is the organic unity of technical logic,structural logic and i-dentity logic.In recent years,as the first first-tier city in China to propose to comprehensively promote the digital transformation of cities,Shanghai has continued to explore innovative models for public accounts to empower the governance of streets and towns.The"Beautiful N Town"official account is a typical representative of the WeChat public account of the town to empower grassroots governance.In accordance with the logical framework of"technol-ogy-structure-identity",the official account of"Beautiful N Town"guides the public's trust mode and behavior logic with information distribution and allocation,realizes systematic standardization,orderliness and cooperation with relationship coordination and two-way interaction,and builds a"governance community"with organizational mobilization and emotional construction.Based on this,from the dimensions of top-level design,content presenta-tion,two-way interaction,and professional construction,a multi-dimensional mechanism can be constructed with precise goals and directions,high quality efficiency and energy level,benign interaction between the public and the government,and effective connection between services and teams,so as to promote the effective realization of the official account to empower the governance of streets and towns.

Official Account EmpowermentTownship GovernanceGrassroots Social GovernanceInnova-tive Models

李宗建、杜律衡

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中共上海市委党校,上海 200231

公众号赋能 街镇治理 基层社会治理 创新模式

2022年国家社科基金一般项目

22BKS105

2024

上海行政学院学报
上海行政学院

上海行政学院学报

CSTPCDCSSCICHSSCD北大核心
影响因子:1.35
ISSN:1009-3176
年,卷(期):2024.25(1)
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