Research on the Path of Integrated Supply of Government Services under the Background of Optimizing Business Environment:Taking the"One Integrated License"Reform in Shanghai Pudong New Area as an Example
Pressing ahead with reforms to streamline administration and delegate power,im-prove regulation,and upgrade services and continuously optimizing business environment are im-portant measures to stimulate the vitality of market entities and promote high-quality develop-ment.An efficient and integrated government services supply model should be established.By sorting out policies,regulations and documents,conducting in-depth interviews,and analyzing specific cases,based on cross-department governance theories such as holistic government and collaborative governance,we construct an model for integrated supply of government services.The operation process of integrated supply of government services can be divided into two stages:paths decomposition and elements coordination.In the stage of paths decomposition,based on the governance space and supply-demand relationship,the supply of government services is di-vided into four paths:window integration,platform integration,process integration,and infor-mation integration;In the stage of elements coordination,elements such as value integration,in-stitutional integration and technological iteration jointly promote the coordination and optimiza-tion of the above paths,forming a higher-level government services supply model.
Government ServicesHolistic Government"One Integrated License"Digital Transformation