首页|泰安市家庭医生签约服务现状及影响因素分析

泰安市家庭医生签约服务现状及影响因素分析

扫码查看
目的 了解社区家庭医生签约服务的情况,分析影响居民签约服务的因素,提出可行性建议.方法 于2020-03-2020-10从泰安市开展社区家庭医生服务的所有社区中采用随机抽样法选取10个社区,对370名签约居民进行签约行为影响因素及满意度问卷调查,运用独立样本t检验和单因素方差分析检验、线性回归和pearson相关分析,研究家庭医生签约服务现状及影响因素.结果 370名签约居民中有294名(79.46%)居民认为自己接受过家庭医生服务.居民得知家庭医生服务的信息来源,选择最多的信息来源为医务人员,有178名(48.11%).居民签约的原因中,选择看病取药方便的居民最多,有84名(22.63%).签约居民对预约转诊、主动询问健康问题、家庭医生的入户随访服务以及个性化签约服务的利用率相对较低,没有达到50%.不同性别、受教育的最高程度、职业的签约居民满意度不同,差异有统计学意义,均P<0.05.Pearson相关分析显示,行为意向和行为态度、主观规范、知觉行为控制的相关系数r分别为0.304、0.358、0.176,表明行为意向与行为态度、主观规范呈低度相关,行为意向与知觉行为控制呈极低度相关.行为意向受行为态度、主观规范的影响,行为态度、主观规范得分越高,行为意向的总分越高,回归系数分别为0.133、0.215,差异有统计学意义,均P<0.05.结论 应该加大家庭医生服务的宣传力度,优化家庭医生服务内容,加强家庭医生队伍建设,提高家庭医生和签约居民的信任度.
Status quo and influencing factors of family doctor contract service in Taian city
Objective To understand the status of community family doctor contracted services,analyze the factors affect-ing residents'contracting services,and propose feasible recommendations.Methods From March 2020 to October 2020,10 communities were randomly sampled from all communities in Taian City where community family doctor services were implemented.A total of 370 signed residents were surveyed on the influencing factors of contracting behavior and satisfac-tion using a questionnaire.Independent sample t-tests,one-way ANOVA,linear regression,and Pearson correlation a-nalysis were used to study the current situation of family doctor contracted services and influencing factors.Results Among the 370 signed residents,294(79.46%)residents believed they had received family doctor services.The most common source of information about family doctor services that residents heard about was health care workers,with 178(48.11%)residents.The most common reason for residents to sign up was the convenience of seeing a doctor and getting medica-tion,with 84(22.63%)residents choosing this reason.The utilization rates of services such as appointment referral,ac-tively asking health questions,home visits by family doctors,and personalized contract services were relatively low,not reaching 50%.There were statistically significant differences in satisfaction among residents with different genders,high-est levels of education,and occupations,all P<0.05.Pearson correlation analysis showed that the correlation coefficients r for behavior intention and behavior attitude,subjective norms,and perceived behavioral control were 0.304,0.358,and 0.176,respectively,indicating that behavior intention was weakly correlated with behavior attitude and subjective norms,and very weakly correlated with perceived behavioral control.Behavioral intention is influenced by behavioral attitude and subjective norm,and the higher the score of behavioral attitude and subjective norm,the higher the total score of behav-ioral intention,with regression coefficients of 0.133 and 0.215,respectively,both with statistically significant differ-ences,all P<0.05.Conclusion The publicity efforts for family doctor services should be increased,the content of family doctor services should be optimized,the construction of the family doctor team should be strengthened,and the trust be-tween family doctors and signed residents should be improved.

family doctor contracted servicecommunityhierarchical medical systemTaian city

井慧淼、时公玲、苏文文、靳丽丽、高英丽、郭丽

展开 >

山东第一医科大学护理学院,山东泰安 271000

泰安市泰山区疾病预防控制中心地方病与慢性病防治科,山东泰安 271000

泰安市泰山区财源街道社区卫生服务中心中医科,山东 泰安 271000

泰安市岱岳区天平社区卫生服务中心,山东泰安 271000

展开 >

家庭医生签约服务 社区 分级诊疗 泰安市

泰安市科技发展计划(引导计划)项目山东第一医科大学校级大学生创新创业训练计划

2018NS01562022104391096

2024

社区医学杂志
中华预防医学会

社区医学杂志

影响因子:0.588
ISSN:1672-4208
年,卷(期):2024.22(7)
  • 35