Through the cases of the world's major Language Promotion Institutions( LPIs),this article makes a systematic study to the comments on LPIs,constructing a framework that includes 8 dimensions:comments guiding factors,commentator,object,content,intensity,intention,channel,and effect. Based on the intensity and contents,we categorize the comments into four levels:crisis stage,unsafe stage,safe stage,and honeymoon stage. In order to better respond to public opinion and comments,this article proposes suggestions:strengthening the research on the existing responsive measures to comments,developing work plans based on the 4 levels of categorization;establishing a regular mechanism for monitoring to warn early negative comments.
关键词
语言传播机构/评论/语言传播/国际中文教育/语言政策
Key words
Language Promotion Institutions/comments/criticism/public opinion response/language education