The Emotional Labor,Role Types and Shaping Mechanism of Baby-caring Domestic Workers
With the development of the domestic industry,the role of baby-caring domestic workers has changed from the traditional sense of simple housework replacement to the increasingly professional emotional workers under the concept of scientific childcare.According to the field investigation in Wuhan,the study found that the emotional labor roles of baby-caring domestic workers can be divided into four types according to the degree of emotional involvement and professionalism:"high professional high emotion","high professional low emotion","low professional high emotion",and"low professional low emotion".Among different emotional labor role types,there are significant differences in professional identity,labor autonomy,job stability and customer evaluation of baby-caring domestic workers."High professional and high emotional"baby-caring domestic workers can not only provide high-quality baby-care domestic services but also avoid emotional alienation.The mechanism of shaping the differentiated emotional labor of baby-caring domestic workers mainly includes the development status and social recognition of the domestic industry,the professional orientation of domestic workers,employment orientation and the relationship between employers and employees.The trust between employers and domestic workers will help domestic workers give play to their labor autonomy,make them obtain positive emotional labor experience,and then promote the construction of a stable employment relationship between the two sides.In the future,we should strengthen the psychological counseling and social care for the group of domestic workers,recognize their labor value,and further guide the development of the domestic industry towards standardization,specialization and professionalization.
万方数据
