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资质过剩感的人际影响机制:政治技能与印象管理动机的作用

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文章基于印象管理理论,切入人际互动的新视角,构建了一个被中介的调节效应模型来探究资质过剩感通过积极印象管理动机影响员工反馈寻求行为和帮助行为这两种人际互动行为的作用机制,以及政治技能对其的边界效应.文章对 380 份两阶段匹配的问卷进行分析,结果发现:1)资质过剩感对员工帮助行为和反馈寻求行为均具有显著正向影响;2)积极印象管理动机分别在资质过剩感与反馈寻求行为和帮助行为之间发挥中介作用;3)政治技能分别调节了资质过剩感与反馈寻求行为和帮助行为之间的关系;4)资质过剩感与政治技能的交互作用通过积极印象管理动机进而影响反馈寻求行为和帮助行为.研究结果有助于更好地理解资质过剩感员工如何以及何时引发人际互动行为,并为组织如何管理高资质过剩感员工提供重要借鉴.
The Interpersonal Influence Mechanism of Perceived Overqualification:The Role of Political Skills and Impression Management Motivation
Based on the impression management theory and from a new perspective of interpersonal interaction,a mediat-ed moderation effect model is constructed in this paper to explore the mechanism of the influence of the perceived over-qualification on employees'feedback-seeking behavior and helping behavior through positive impression management motivation,as well as the boundary effect of political skills on them.Analysis of 380 two-stage matched questionnaires has been made to show the following results:1)Perceived overqualification has a significantly positive impact on both employees'helping behavior and feedback-seeking behavior;2)Positive impression management motivation respectively mediates the relationship between perceived overqualification and feedback-seeking behavior as well as helping behavior;3)Political skills respectively regulate the relationship between perceived overqualification and feedback-seeking behav-ior,as well as the relationship between perceived overqualification and helping behavior;4)The interaction between per-ceived overqualification and political skills influences feedback-seeking behavior and helping behavior through the posi-tive impression management motivation.These findings contribute to a better understanding of how and when employees with perceived overqualification engage in interpersonal interaction behaviors,thus providing important insights for orga-nizations on how to manage employees with a high perceived overqualification.

perceived overqualificationpolitical skillspositive impression management motivationfeedback-seeking behaviorhelping behavior

高中华、张恒

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中国社会科学院工业经济研究所,北京 100006

山东工商学院工商管理学院,烟台 264005

资质过剩感 政治技能 积极印象管理动机 反馈寻求行为 帮助行为

2025

天津大学学报(社会科学版)
天津大学

天津大学学报(社会科学版)

影响因子:0.552
ISSN:1008-4339
年,卷(期):2025.27(1)