Measurement and Evaluation of Digital Government Effectiveness:Theories,Methods,and Applications
Digital government development has been increasingly highlighted in recent years,but it is imperative to evaluate and im-prove its effectiveness.This article explores the measurement and evaluation of digital government effectiveness,and reviews related theories,methods,and applications.It reviews the existing literature and proposes the theoretical framework to evaluate digital gov-ernment effectiveness through three-highs:high-quality of life for citizens,high-quality of development for businesses,and high-ef-fectiveness governance for governments.It discusses the approaches and methods,key difficulties,innovations,and expected goals to do the research.
Digital governmentE-GovernmentAdministrative serviceEffectiveness measurementThe third-party evaluationNational Social Science Fund Major Project
NETL
NSTL
万方数据
