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行为转折情境下的用户信息旅程研究:界定、脉络与发展趋势

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[目的/意义]通过研究行为转折视角下的用户信息旅程,探讨用户信息行为规律,为系统、深入地诠释用户信息行为研究提供理论支持和应用参考.[研究设计/方法]采用系统性综述法梳理现有研究文献,将发表于2004年至2023年的53篇相关文献纳入分析,明晰当前研究的发展脉络并进行整合.[结论/发现]现有研究存在一定的理论模型提供理论支持,偏向于采取定性的数据收集和分析方法,应用情境在该领域存在进一步发展的空间.信息旅程研究是一个侧重于理论探究和实践验证的综合性研究领域,未来的研究呈现出信息旅程理论构建、跨学科方法综合运用、多领域应用场景拓展和信息旅程研究内容深化的发展趋势.[创新/价值]信息旅程现有研究成果仍较为缺乏,在该领域还有许多进一步探讨的空间.通过梳理信息旅程相关研究,结合具体转折情境,探讨用户信息旅程的研究脉络,以期为信息行为研究提供理论依据,加深对用户信息旅程的理解提供一定的参考.
User Information Journey in the Context of Behavioral Transitions:Definition,Context and Trends
[Purpose/Significance]By studying the user information journey from the perspective of behavioral transitions,this paper explores the laws of user information behavior,and provides theoretical support and application reference for a systematic and in-depth interpretation of user information behavior research.[Design/Methodology]A systematic review method was used to comb through the existing research literature,and 53 relevant papers published between 2004 and 2023 were included in the analysis to clarify and integrate the development of current research.[Findings/Conclusion]The current research exists with some theoretical models to provide theoretical support,with a bias towards a qualitative approach in data collection and analysis,and there is scope for further development of applied contexts in this area.Information journey research is a comprehensive research field focusing on theoretical exploration and practical validation,and the future research shows a development trend of the construction of information journey theory,the integrated application of interdisciplinary methods,the expansion of multidisciplinary application scenarios and the deepening of information journey research content.[Originality/Value]Existing research results about information journey are still relatively lack,there is still much room for further exploration in this field,by combing with the information journey related research and the specific turn situation,this paper explores the research vein of the user information journey,in order to provide a theoretical basis for the information behavior research,and offers a significant reference for enhancing the comprehension of users'information journey.

Information journeyTransition contextInformation interactionInformation needInformation behavior

邓胜利、丁威威

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武汉大学信息资源研究中心,武汉,430072

武汉大学信息管理学院,武汉,430072

信息旅程 转折情境 信息交互 信息需求 信息行为

2024

图书情报知识
武汉大学

图书情报知识

CSTPCDCSSCICHSSCD北大核心
影响因子:1.649
ISSN:1003-2797
年,卷(期):2024.41(6)