首页|基于网络文本的旅游目的地形象一致性对比研究——以锦州市为例

基于网络文本的旅游目的地形象一致性对比研究——以锦州市为例

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以锦州市为案例研究,运用网络文本分析方法与二维四象限分析方法,将官方投射形象与旅游者实地感知形象进行比较分析.首先,通过对挖掘的网络文本进行词频分析,提取了锦州市具有代表性的四种旅游形象:文化旅游、红色旅游、观光旅游、美食旅游.其次,通过对网络文本的情感分析,确定了官方投射形象与旅游者感知形象差异的存在.最后,运用二维四象限分析方法,通过网络文本内容分析的结果对两个属性的强弱程度进行对比,构建了锦州市四个象限、三种类型的旅游目的地形象:具有优势的形象、需要改进的形象以及存在机会的形象,并站在旅游目的地管理组织角度提出相对应的策略建议.
A Comparative Study on Tourism Destination Image Based on Online Text——Taking Jinzhou City as an Example
Taking Jinzhou City as a research case,the network text analysis method and the two-dimensional four-quadrant analysis method are used to compare the official projection image with the perceived image of tour-ists in the field.Firstly,through word frequency analysis of the mined network text,four representative tourism im-ages of Jinzhou City are extracted:cultural tourism,red tourism,sightseeing tourism and gastronomic tourism.Sec-ondly,through the sentiment analysis of online texts,the rationality of the difference between the official projected image and the tourist's perceived image was determined.Finally,using the two-dimensional four-quadrant analy-sis method,the strength of the two attributes is compared through the results of online text content analysis,and the image of four quadrants and three types of tourist destinations in Jinzhou is constructed:the image with advantages,the image that needs to be improved and the image of the opportunity,and the corresponding strategic suggestions are put forward from the perspective of tourism destination management organization.

tourist destination imageconsistencynetwork text analyticsJinzhou City

郑芳芳、朱斌、李想

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渤海大学 旅游学院,辽宁 锦州 121000

旅游目的地形象 一致性 网络文本分析 锦州市

2024

潍坊工程职业学院学报
潍坊工程职业学院

潍坊工程职业学院学报

影响因子:0.21
ISSN:1009-2080
年,卷(期):2024.37(5)