Research on Satisfaction Index and Application of National Decision-making Meteorological Service
In order to improve the ability of national decision-making meteorological service,the 6 characteristics and 23 basic indexes of satisfaction evaluation of national decision-making meteorological service were put forward.Analytic hierarchy process was used to determine the weight of indexes,the satisfaction model was used to calculate user satisfaction,and the devel-opment potential was analyzed by Boston matrix.Based on the satisfaction survey of the national decision-making meteorological service from January to June 2022,the results showed that the satisfaction of the national decision-making meteorological service is 0.939,the satisfaction of accuracy(0.886)among the 6 characteristic indexes is the lowest,and the satisfaction of 19 of the 23 basic indexes is>0.9.Among the 6 characteristic indexes,there are 3 harvest projects,1 cultivation project and 2 improve-ment projects.Among the 23 basic indexes,there are 9 harvest projects,6 cultivation projects and 8 improvement projects.
NETL
NSTL
万方数据
