首页|基于IPA模型的葡萄文化旅游游客满意度实证研究

基于IPA模型的葡萄文化旅游游客满意度实证研究

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为推动吐鲁番文旅融合工作取得新成效,赋能文化润疆工程建设.为此,笔者对吐鲁番葡萄沟景区文旅融合现状进行了研究,从游客体验的角度出发,运用ROST Content Mining6软件对游客网络评论文本进行分析,获取游客对吐鲁番葡萄沟景区葡萄文化体验的真实感受与反馈.使用IPA模型进行分析得出景区在葡萄历史文化宣传、民风民俗文化挖掘以及配套景区服务等方面仍存在短板的结论,并提出丰富旅游产品供给、挖掘民风民俗文化内涵、提升旅游公共服务水平等建议,以期提高游客满意度,推动吐鲁番葡萄文化和旅游深度融合发展.
Empirical Study on Tourist Satisfaction of Grape Culture Tourism Based on IPA Model
The paper studies the current situation of the integration of culture and tourism in Turpan Grape Valley scenic area in order to promote the integration to achieve new results and empower the project of strengthening cultural identity and bonds of Xinjiang.From the perspective of tourists'experience,the software of ROST Content Mining6 is used to an-alyze the online comment texts of tourists,and the real feelings and feedback of tourists on the grape culture experience of Turpan Grape Valley scenic area are obtained.Problems are found through the analysis done by IPA model,which include imperfections in the grape history publicity,the discovery of folk customs and culture,and supporting scenic area services.In order to solve the problems,the paper suggests that the supply of tourism products should be enriched,the connotation of folk culture be explored,and the level of tourism public services be improved,thus to enhance tourists'satisfaction and promote deep integration development of Turpan grape culture and tourism.

web textIPA modelgrape culture tourismtourist satisfaction

倪雪、曹华

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中共吐鲁番市委员会党校,新疆 吐鲁番 838000

网络文本 IPA模型 葡萄文化旅游 游客满意度

新疆全区党校(行政学院)系统课题青年项目(2023)吐鲁番全市党校(行政学院)重点项目(2023)吐鲁番全市党校(行政学院)一般项目(2023)

2023DXXTZJ-FL0282023TDXX-TJKY022023TDXXTZJFL06

2024

乌鲁木齐职业大学学报
乌鲁木齐职业大学

乌鲁木齐职业大学学报

CHSSCD
影响因子:0.144
ISSN:1009-3397
年,卷(期):2024.33(1)
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