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人民城市理念下数字赋能社区韧性治理的实现机制与优化路径

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人民城市的理念导向、风险社会的外部冲击以及数字技术的飞速发展共同推动着社区治理的范式转化和效能提升,加强韧性治理成为社区应对风险和为民而治的实践选择.数字技术如何增强社区治理韧性、韧性治理如何提升居民满意度是新时代社区治理的重要命题.数字技术为社区治理提供了平台手段,需要在刚性技术与柔性治理、社区治理人民性和技术韧性之间建立平衡关系,存在人民为主与人民为本互通的"善治"逻辑、治理效能与韧性水平互融的"良治"逻辑和数字技术与社会治理互嵌的"智治"逻辑.采用协同治理模型(SFIC)框架分析社区韧性治理现实应用场景,发现治理要素运行中存在社会韧性治理的协同参与机制、空间互动机制、风险防范机制和情感认同机制,也客观上存在主体技术选择差异、空间规划管理不足、技术治理权力失范、过度强调技术理性等治理困境.突破困境提升治理效能,社区韧性治理需要从党建引领、空间拓展、技术规制和情感塑造四方面进行优化,努力建设韧性、开放、安全、智慧的人民型社区.
Implementation Mechanism and Optimization Path of Resilience Governance of Digitally Empowered Communities under the Concept of People-Oriented City
Under the background of the construction concept of people-oriented city,the external impact of risk society,and the rapid development of digital technology,communities urgently need to achieve governance paradigm transformation and governance efficiency improvement.Strengthening resilience governance has become a practical choice for communities to cope with challenges and implement the concept of people-oriented city construction.How digital technology can enhance community governance resilience,how resilience governance can improve residents'satisfaction have become important goals for community governance in the new era and important issues for academic research.A review of the existing literature shows that there are many research achievements on community resilience governance,but there are few studies on how to combine digital technology empowerment with community governance resilience.At the same time,the value orientation and implementation mechanism of digital empowered community resilience governance are not fully discussed.The ultimate goal of digital empowered community resilience governance is to realize people's yearning for a better life and build resilient,open,safe,and intelligent people-oriented communities.Digital technology provides a platform for community governance,and the realization of digital enabling community resilience governance is a gradual process,which needs to establish an appropriate balance between rigid technology and flexible governance,the people-oriented and technical resilience of community governance.The"good governance"logic of people-oriented and people-based interconnection,the"good governance"logic of governance efficiency and resilience level integration,and the"smart governance"logic of digital technology and social governance embedded.The triple logic answers the fundamental question of why digital technology enables community resilience governance.This paper uses the SFIC framework to analyze the process of community resilience governance,takes the embedding of digital technology as the catalytic factor,and takes the synergistic motivation,institutional design and organizational guarantee as the governance scenario.The first link is"to achieve dialogue",which breaks the cooperation barriers of multiple subjects by information sharing to achieve inter-subject dialogue;the second link is"to build trust",which sets up a collaborative platform and space carrier for the interaction and communication of multiple subjects through scene expansion;the third link is"to put into action",which organizes and carries out community action through social risk monitoring to form a situation of full cooperation;The fourth link is"reaching consensus",which uses intelligent communication services to reach consensus among multiple subjects and form emotional identification.These four links contain collaborative participation mechanism,spatial interaction mechanism,risk prevention mechanism and emotional identification mechanism,which form a virtuous cycle of governance in multiple reciprocal outputs,constantly enhancing the subject resilience,spatial resilience,technical resilience and psychological resilience of the community,and also improving the overall governance efficiency of the community.In the real scenario of community governance,the embedding of digital technology has objectively formed the governance dilemmas,such as the imbalance of community governance forces caused by the difference in subject technology choice,the lack of spatial planning and management hindering the improvement of community resilience ability,the anomie of community technology governance power causing technical security risks,and the overemphasis on technical rationality affecting the construction of residents'emotional values.To break through these dilemmas,we need to adhere to the concept of people-oriented community construction,from strengthening the guidance of party building to build people-oriented communities built,governed and shared,expanding public space to create a new field of cooperation and interaction of neighborhood harmony,conducting technical regulation to form a new type of community with security,wisdom and resilience,and shaping emotional identity to build a community with public spirit.Through these four aspects of action paths,we can realize the transformation of inefficient"negative"empower of community governance to efficient"positive"empower,and build resilient,open,safe and intelligent people-oriented communities.

people-oriented citypeople-oriented communityresilient governancecollaborative governancecommunity resiliencedigital empowerment

杜晓燕、吴倩、徐乐

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西安交通大学 马克思主义学院,陕西 西安 710049

人民城市 人民型社区 韧性治理 协同治理 社区韧性 数字赋能

国家社会科学基金一般项目陕西省软科学研究计划一般项目西安市科技计划

19BZZ0742023-CX-RKX-06823RKYJ0021

2024

西安交通大学学报(社会科学版)
西安交通大学

西安交通大学学报(社会科学版)

CSTPCDCSSCICHSSCD北大核心
影响因子:0.871
ISSN:1008-245X
年,卷(期):2024.44(3)