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共睦态视角下旅行同伴对旅游体验质量的相互影响研究

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旅行同伴是旅游者旅行活动的共同参与者,对旅游者的旅游体验具有重要影响.研究从共睦态视角出发,基于活动理论和驱动理论构建"旅行同伴影响感知-旅游涉入-旅游体验质量"的研究模型,运用扎根技术、问卷调查和结构方程模型探讨旅行同伴影响感知对旅游体验质量的相互影响以及旅游涉入在此过程中的中介效应.研究发现:①旅游者对旅行同伴影响感知可从感知情感价值、感知功能价值、感知社交价值、感知认知价值和感知约束5个维度表征;②旅行同伴对旅游体验质量的影响中,感知情感/功能/社交/认知价值直接显著正向影响旅游者涉入和旅游体验质量;③旅游涉入在旅游者对旅行同伴感知情感/功能/社交/认知价值与旅游体验质量的关系中发挥部分中介效应;④感知约束对旅游涉入和旅游体验质量的直接负面影响,以及通过旅游涉入影响旅游体验质量的中介作用均未通过显著性检验.最后从产品优化、情感营销、市场开发等方面提出对策建议.
The influence of companions on the quality of travel experience from the perspective of communitas
Travel companions are participants of tourists'travel activities,which have an important influence on tourists'travel experience.From the perspective of communitas,the research builds the"travel compan-ions influence perception-tour involvement-tourist experience quality"research model based on the Drive Theo-ry and Activity Theory and discusses the mutual influences of travel companions influence perception on tourist experience quality and the mediating effect of tourism involvement in this process through questionnaire survey and Structural Equation Model.The research finding are as follows.① Travelers'perceptions of the influence of travel companions can be characterized by the five dimensions of perceived emotional value,perceived func-tional value,perceived social value,perceived cognitive value,and perceived constraints extracted from the interview data by the grounded theory technology.② Tourists'perception of the emotional/functional/social/cognitive value of tourism partners has a significant positive impact on their tourism involvement and tourism experience quality.③ Tourism involvement plays a partial mediating effect on the relationship between per-ceived emotional,functional,social,cognitive value and tourism experience quality.④ The direct negative effects of perceived peer constraint on tourist involvement and quality of tourism experience,as well as the me-diating effect of influencing the quality of tourism experience through tourist involvement does not pass the sig-nificance test.Finally,countermeasure suggestions are put forward in terms of product optimization,emotional marketing,and market development.

companiontravel companions influence perceptiontourism involvementquality of travel expe-rience

王娟、李婷、魏荣杰

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中国海洋大学管理学院,山东青岛 266100

中国海洋大学国家文化和旅游研究基地,山东青岛 266100

旅行同伴 旅行同伴影响感知 旅游涉入 旅游体验质量

山东省自然科学基金面上项目

ZR2023MG065

2024

西北大学学报(自然科学版)
西北大学

西北大学学报(自然科学版)

CSTPCD北大核心
影响因子:0.35
ISSN:1000-274X
年,卷(期):2024.54(4)
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