The establishment and application of professional matrix management systems for urban rail transit crews
As a vital lifeline for urban development,urban rail transit systems play a crucial supporting role,necessitating the enhancement of crew specialization management and service quality.By drawing upon the matrix security control system with the three defense lines of"governance,control,and reform"and four elements of"personnel,machine,design,and management",this article explores the new management methods and technologies of urban rail transit crew specializations.Through the practical application of crew management on the Beijing metro line 10,this article employs a three-pronged approach encompassing mitigation,control,and improvement of hidden dangers to analyze,construct,and refine the four elements of personnel,train,planning,and management.This results in the establishment of a matrix safety control management system for urban rail transit crew specialization,offering an effective and feasible method for improving the management quality of urban rail transit crews in this field.