Evaluation and demands for care communication in aged patients and the influencing factors and counter-measures
Objective To investigate current situation regarding appraisal of care communication of nurses and satisfaction to nursing needs in aged patients,so as to provide scientific basis for improving the ability of nursing communication.Methods A total of 464 aged patients,were enrolled in the study by using evaluation of care communication scale for aged patient together with an aged patient's demand for care communication scale from December 2022 to March 2023 by convenient sampling.The appraisal and need of nursing communication by aged patients was investigated in three aspects:emotional perception ability,verbal communication ability and non-verbal communication ability.Results from the investigation were analysed in by multiple regression analysis.Results The overall score of 464 aged patients'evaluation over the care communication of the nurses was(70.97±19.86),at a medium level.Among the dimensions,emotion perceived ability scored the highest,followed by verbal communication and non-verbal communication.The patients'demand was(87.14±15.31),at a high level,where verbal communication scored the higlest,followed by emotion percieived ability and non-verbal communication.Family structure and age were major influencing factor that affected the evaluation over the care communication by aged patients(P＜0.05),explaining 5.9%variance of the dependent variables,while education was the influencing factor that explained 0.8%variance of the dependent variables of communicotion demand.Conclusions The quality of communication between nurses and aged patients should be targeted according to the patient's age,family structure and educational level.Therefore,nurses should conduct the nursing practices with the humanistic care,enhance the sense of security and trust of aged patients,and consequently improve the quality of nursing services.
aged care communication evaluation scaleaged care communication demand scaleaged patientsnurse-patient communicationcross-sectional study
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