Effectiveness of quantitative reward points management in staff performance related pay in a central sterile supply department
Objective To explore the effectiveness of quantitative reward points management in performance related pay to the staff in central sterile supply department(CSSD)and offer the insights into the staff pay.Methods A comparison method of pre-and post-control was employed in this study.The staff who received seniority related pay system in CSSD of the hospital from January to December 2020 served as a control group,while the same group of staff in the same department who received the pay based on quantitative reward points management from January to December 2021 served as an observation group.In the control group,the staff received equal pay.However in the observation group,a quantitative reward points system was applied,and the staff pays were dependent upon the reward points derived from technique proficiency,quality and efficiency of work and workload.The two groups were compared in terms of working efficiency,occurrence of errors(such as missing of instruments in sterilised packages,errors in package categories,package labels,collection and delivery items,and errors in operation of information system),and the satisfaction levels evaluated by user departments.Result After implementation of the system of quantitative reward points management,the working efficiency of CSSD staff and the satisfaction levels of the user departments were both significantly improved,while the errors were significantly dropped(P＜0.05).Conclusion Application of the quantitative reward points management in CSSD can enhance work incentive in CSSD staff,leading to an improvement in working efficiency and quality.
central sterile and supply departmenthospital labor personnalquantitative reward pointsperformance related paycomparative method of pre-and post-control
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