Development of IT Operation and Maintenance Knowledge Base Management System for Vocational Colleges
This paper studies,designs and implements an IT operation and maintenance knowledge base management system for vocational colleges.The system is based on the best practices of ITIL and ITSS,and uses technologies such as Python,Flask and MySQL for development.It supports the full lifecycle management of knowledge,improves the efficiency and quality of IT operation and maintenance,reduces the operation and maintenance costs and risks,and promotes the improvement and innovation of IT operation and maintenance.This paper verifies the feasibility and effectiveness of the system through cases and data,evaluates the user satisfaction and feedback,points out the advantages and disadvantages of the system,and proposes the improvement direction and prospect.
IT operation and maintenanceknowledge base managementvocational collegesystem development