摘要
目的 了解高质量发展背景下某公立医院职工满意度现状.方法 2022年3月23日至2022年4月22日采取"国家卫生健康委员会职工满意度调查表"对安徽省某地级市某三级甲等综合医院在职职工进行整群抽样调查.结果 职工满意度总分为(72.14±10.59)分.薪酬福利、发展晋升、工作内容与环境、上下级关系、同级关系 5 个维度得分分别为(16.14±4.18)、(13.10±3.45)、(17.29±2.38)、(10.40±1.50)、(15.20±1.83)分.不同工作年限、工作岗位、职称职工满意度得分比较,差异均有统计学意义(P＜0.05).不同性别职工薪酬福利、工作内容与环境维度得分比较,差异均有统计学意义(P＜0.05).不同工作年限职工满意度各维度得分比较,差异均有统计学意义(P＜0.05).不同工作岗位职工满意度各维度得分比较,差异有统计学意义(P＜0.05).不同职称职工薪酬福利、发展晋升、上下级关系、同级关系维度得分比较,差异有统计学意义(P＜0.05).结论 该医院职工满意度总体向好,为促进医院高质量发展,应关注满意度较低的职工及得分较低维度.
Abstract
Objective To understand the status quo of employee satisfaction in a public hospital under the background of high-quality development.Methods From March 23,2022 to April 22,2022,a cluster sam-pling survey was conducted on the employees of a tertiary general hospital in a prefecture-level city in Anhui Province by using the National Health Commission Employee Satisfaction Questionnaire to analyze their job satisfaction.Results The total score of employee satisfaction was(72.14±10.59)score.The scores of five di-mensions of salary and welfare,development and promotion,work content and environment,supervisor-subor-dinate relationship and peer relationship were(16.14±4.18),(13.10±3.45),(17.29±2.38),(10.40±1.50)and(15.20±1.83)score,respectively.There were statistically significant differences in the satisfaction scores of employees with different working years,jobs and professional titles(P＜0.05).There were significant differences in the scores of salary and welfare,work content and environment dimensions between different genders(P＜0.05).There were statistically significant differences in the scores of each dimension of employee satisfaction survey among different working years(P＜0.05).There were statistically significant differences in the scores of each dimension of employee satisfaction in different jobs(P＜0.05).There were statistically signifi-cant differences in the scores of salary and welfare,development and promotion,superior-subordinate relationship and peer relationship among employees with different professional titles(P＜0.05).Conclusion The overall satisfac-tion of the hospital's employees is good.In order to promote the high-quality development of the hospital,at-tention should be paid to employees with lower satisfaction and lower scores.
基金项目
安徽省高校人文社科重点项目(SK2019ZD19)
维普
万方数据