Investigation and analysis of employee satisfaction in public hospitals under the background of high-quality development
Objective To understand the status quo of employee satisfaction in a public hospital under the background of high-quality development.Methods From March 23,2022 to April 22,2022,a cluster sam-pling survey was conducted on the employees of a tertiary general hospital in a prefecture-level city in Anhui Province by using the National Health Commission Employee Satisfaction Questionnaire to analyze their job satisfaction.Results The total score of employee satisfaction was(72.14±10.59)score.The scores of five di-mensions of salary and welfare,development and promotion,work content and environment,supervisor-subor-dinate relationship and peer relationship were(16.14±4.18),(13.10±3.45),(17.29±2.38),(10.40±1.50)and(15.20±1.83)score,respectively.There were statistically significant differences in the satisfaction scores of employees with different working years,jobs and professional titles(P＜0.05).There were significant differences in the scores of salary and welfare,work content and environment dimensions between different genders(P＜0.05).There were statistically significant differences in the scores of each dimension of employee satisfaction survey among different working years(P＜0.05).There were statistically significant differences in the scores of each dimension of employee satisfaction in different jobs(P＜0.05).There were statistically signifi-cant differences in the scores of salary and welfare,development and promotion,superior-subordinate relationship and peer relationship among employees with different professional titles(P＜0.05).Conclusion The overall satisfac-tion of the hospital's employees is good.In order to promote the high-quality development of the hospital,at-tention should be paid to employees with lower satisfaction and lower scores.
Public hospitalsEmployeesSatisfactionInvestigation
万方数据
维普
