Analysis on satisfaction and influencing factors of key population of national basic public health service project in Sichuan Province in 2021
Objective To master the satisfaction status of key population on national basic public health service projects in Sichuan Province,to explore the influencing factors and to provide basis for further improving the service quality and effect of the projects.Methods From May to November 2021,the combination of multi-stage random sampling and quota sampling method was used.2 100 key crowd were selected as investigation object from 42 grassroots health institutions of 21 counties in Sichuan Province.Questionnaire survey was used to collect demographic characteristics,information of 2021 service and satisfaction of the crowd.Constituent ratio,Chi-square test and multivariate Logistic regression were used to analyze the data,and P<0.05 was considered statistically significant..Results The overall satisfaction of the national basic public health service project among 2 100 key population in Sichuan Province was 84.52%.Single factor analysis test showed that there were statistically significant differences in satisfaction among key groups of different population categories,gender,age and region(all P<0.001).The satisfaction of female key groups was higher than that of male.Parents of children aged 0-6 years had the highest satisfaction,while the elderly had the lowest satisfaction.The 19-44 years group had the highest satisfaction,and aged 65 years and above group had the lowest satisfaction.The satisfaction of key groups in the south of Sichuan economic zone was the highest,and the satisfaction of key groups in the northwest of Sichuan economic zone was the lowest.Multivariate Logistic regression analysis indicated:the satisfaction of chronic disease patients,patients with severe mental disorders,pregnant women and parents of 0-6 years old children was 2.483-11.545 times than that of the elderly,respectively.The satisfaction of key population in Northeast Sichuan Economic Zone,Chengdu Economic Zone,Panxi Economic Zone and South Sichuan Economic Zone was 1.250-3.197 times than that in Northwest Sichuan Economic Zone,respectively.Conclusions The satisfaction among key groups of the national basic public health service project in Sichuan Province needs to be further improved,and specially the attention should be paid to the satisfaction of different population and region classification among key groups.
national basic public health service projectkey groupssatisfactioninfluencing factors