Effectiveness of regular two-way quality feedback combined with Balint group technique for enhancing the core competencies of nurses in department of cardiology
Objective To investigate the effectiveness of teaching with regular two-way quality feedback combined with the Balint group technique for improving the core competencies of nurses in the department of cardiology.Methods From June 2021 to July 2023,we assigned 118 nurses in the department of cardiology of our hospital into control group(n=59,receiving teaching with regular two-way quality feedback)and study group(n=59,receiving teaching with regular two-way quality feedback combined with the Balint group technique).The two groups were compared in terms of theoretical and practical assessment results,core competencies,empathic skills,and patient satisfaction with nursing.SPSS 22.0 software was used to conduct the t test and chi-square test.Results After 2 months of intervention,the study group showed a significantly higher theoretical score[(94.23±4.36)vs.(91.54±3.14),P<0.05]and a significantly higher practical score[(98.67±1.08)vs.(97.54±1.21),P<0.05]than the control group.Both groups showed significant improvements in the dimension scores of the core competency scale and the total score and dimension scores of the empathy scale,and the research group was superior to the control group(all P<0.05).Patient satisfaction with nursing quality was significantly better for the study group than for the control group(P>0.05).Conclusions Teaching with regular two-way quality feedback combined with the Balint group technique is effective for improving the core competencies and empathic skills of cardiovascular nurses and patient satisfaction with nursing quality,which is worthy of application in clinical teaching.
Two-way quality feedbackBalint groupDepartment of cardiologyNurseCore competence
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