我国公立医院运营管理的内涵架构、模式与发展策略研究
Research on Operations Management Framework,Mode and Development Strategy of Public Hospitals in China
符凌嘉 1杨佳艺 1向晨 1刘一 1张治国 2沈丽宁1
作者信息
- 1. 华中科技大学同济医学院医药卫生管理学院,湖北武汉, 430000
- 2. 华中科技大学同济医学院医药卫生管理学院,湖北武汉, 430000;湖北省卫生技术评估研究中心,湖北武汉, 430000
- 折叠
摘要
近年来,我国关于公立医院运营管理政策密集出台,各医院都开始推进运营管理建设,其内涵和外延也在不断发展.梳理分析发现,我国公立医院运营管理存在诸如医院运营管理的核心目的和重点业务内容不明晰、在实际业务操作方面缺乏可供借鉴的模式和具体实施策略不明确等问题.基于医疗服务价值链,从"投入-业务流程-产出"角度剖析公立医院运营管理的核心目的,探究我国公立医院运营管理的业务内容.从医院实践出发,归纳提出统筹运营型、协调运营型、兼职运营型等3 种国内公立医院运营管理实践模式.从医院运营管理的模式选择、业务开展和管理提升等方面提出公立医院运营管理发展策略,帮助医院厘清运营管理建设思路,促进未来公立医院高质量发展及现代化医院建设.
Abstract
In recent years,China's policy on the operations management of public hospitals has been introduced intensively.Many hospitals have begun to promote the construction of operations management,and its connotation and extension are constantly developing.The analysis shows that there are problems in the operations management of public hospitals,such as the lack of clarity on the core purpose and key business content of hospital operations management,the lack of a model to guide the actual operation of the business,and the lack of clarity on the specific implementation strategies.Based on the medical service value chain from the perspective of"input-business process-output",we analyse the core purpose and explore the business content of the operations management of public hospitals.From the hospital practice,three domestic public hospital operations management practice models are summarised.Finally,we propose strategies for the development of operations management in terms of mode selection,business development and management improvement of hospital operations management.This will help hospitals to clarify the idea of opera-tions management construction,and promote the future high-quality development of public hospitals and the construction of modern hospitals.
关键词
医院管理/运营管理/公立医院/模式/发展策略Key words
Hospital Management/Operations Management/Public Hospital/Mode/Development Strategy引用本文复制引用
基金项目
国家卫生健康委项目(20230202)
珠海市公立医院管理中心项目(ZHWZ2022-405FW)
珠海市公立医院管理中心项目(H20220139)
出版年
2024
NETL
NSTL
维普
万方数据