首页|广州市居民健康管理类APP使用意愿的影响因素研究

广州市居民健康管理类APP使用意愿的影响因素研究

Research on Influencing Factors of Health Management APP Usage Intention of Residents in Guangzhou

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目的:研究广州市居民健康管理类APP 使用意愿的影响因素,为健康管理类APP 相关平台优化提供参考.方法:选取广州市699 名居民进行问卷调查,借助UTAUT模型分析广州市居民健康管理类APP使用意愿的影响因素.结果:感知风险(β=-0.742,P<0.001)对居民健康管理类APP 使用意愿有负向作用,满意度(β=0.449,P<0.001)、绩效期望(β=0.239,P<0.001)、努力期望(β=0.152,P=0.005)、社会影响(β=0.380,P<0.001)对使用意愿有正向作用.同时,使用意愿(β=0.796,P<0.001)、促进条件(β=0.343,P<0.001)对居民健康管理类APP使用行为有正向作用.结论:感知风险、满意度、绩效期望、努力期望、社会影响均是影响居民健康管理类APP使用意愿的因素,使用意愿、促进条件是使用行为的影响因素.健康管理类APP相关平台应重视居民的隐私保护,确保APP的实用性与易用性,优化居民使用体验,并加强APP的推广和宣传.
Objective:To study the influencing factors of residents'willingness to use health management APP in Guangzhou,and to provide reference for the optimization of platforms related to health management APP.Methods:699 residents in Guangzhou were selected for questionnaire survey to analyze the influencing factors of Guangzhou residents'willingness to use health manage-ment APP with the help of UTAUT model.Results:Perceived risk(β=-0.742,P<0.001)has a negative effect on the willingness to use health management APP,and satisfaction(β=0.449,P<0.001),performance expectation(β=0.239,P<0.001),effort ex-pectation(β=0.152,P=0.005),and social influence(β=0.380,P<0.001)have a positive effect on the willingness to use.At the same time,the willingness to use(β=0.796,P<0.001)and the facilitating conditions(β=0.343,P<0.001)have a positive effect on residents'health management APP use behavior.Conclusion:Perceived risk,satisfaction,performance expectation,effort ex-pectation,and social influence are all factors influencing the willingness to use health management APP,and the willingness to use and facilitating conditions are the influencing factors of use behavior.Platforms related to health management APP should pay atten-tion to the protection of residents'privacy,ensure the practicability and ease of use of APP,optimize residents'experience of using APP,and strengthen the promotion and publicity of APP.

Health ManagementAPPUse IntentionInfluencing FactorResidentGuangzhou

陈凌珊、钟思思、陈爱云

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广州医科大学卫生管理学院,广东广州,511436

健康管理 APP 使用意愿 影响因素 居民 广州

国家自然科学基金资助项目广州医科大学2024年度科研能力提升计划

720040402024SRP220

2024

医学与社会
华中科技大学同济医学院

医学与社会

CSTPCDCHSSCD北大核心
影响因子:1.178
ISSN:1006-5563
年,卷(期):2024.37(9)